Photon Light Quest Support

Grobe Games LLC

      Need help? We're here for you! If you have questions, run into a bug, or just want to share feedback about Photon Light Quest, reach out to us anytime.
    

Contact Us

The fastest way to get help is to email our support team:

Email: support@grobegames.com

We aim to respond within 48 hours. When reaching out, please include:

Your device model (e.g., iPhone 15, iPad Air)
Your iOS version
A description of the issue or question
Screenshots if applicable

Frequently Asked Questions

How do I play Photon Light Quest?

Guide light beams through each puzzle by placing and rotating mirrors, prisms, and other elements to hit the target. Tap and drag elements to position them, and rotate them to change the beam's direction.

I'm stuck on a level. Any tips?

Try experimenting with different mirror angles and prism placements. Remember that prisms can split white light into colors! If you're still stuck, feel free to email us and we'll give you a hint.

The app crashed or isn't working properly. What should I do?

First, try closing and reopening the app. If the issue continues, make sure you have the latest version installed from the App Store. If the problem persists, please contact us with details about what happened.

How do I restore my progress?

Your game progress is saved to your device. If you're signed in to Game Center, your achievements and leaderboard scores are synced through your Apple ID.

Is Photon Light Quest safe for kids?

Yes! Photon Light Quest is designed to be a family-friendly puzzle game. Please see our Privacy Policy for details on data practices.

How do I report a bug?

Email us at support@grobegames.com with a description of the bug, your device info, and steps to reproduce it. Screenshots or screen recordings are very helpful!